Lisa Merriam

Toyota Brand Doublespeak: Spinning Possible Recall as “Special Service Campaign”

When a corporation uses slippery doublespeak, particularly for brands with trust trouble, they double down on the damage they do to their reputation. Brand Doublespeak Doesn’t Fool Anyone Who does Toyota think they are fooling when they try to paint the new recall of the Tundra as a “heads up” to dealers of a “special …

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A Political Manuever by Any Other Name Would Smell as Rotten

Creating a great brand name means finding names that fit with products and that generate true and motivating associations. In politics, the opposite is more often true. Politicians of both parties seems particularly attracted to doublespeak. Take note of the new Democratic strategy of replacing the word “Reconciliation” with “Simple Majority”. What is behind the …

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Obama and the Pentagon in the Naming Business: Renaming Operation Iraqi Freedom

When we think of brand names, we most often think of companies and products—but the U.S. military is also in the business of branding. The Pentagon has just announced the are renaming “Operation Iraqi Freedom” to be known as “Operation New Dawn.” The Obama administration states the new name will take effect starting September 1st …

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Renaming Proxios: CEO Talks About the Process

Fast growing, innovative companies can sometimes outgrow their brands. The CEO of Proxios discusses the rebranding and renaming process with Merriam Associates. “Our name became constraining,” said Frank Butler, CEO of Proxios, a fast-growing company using cloud computing technology to create affordable and reliable alternatives to traditional in-house information technology and phone systems. “Our old …

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Marketing Executives Networking Group Top Marketing Trends 2009

The Marketing Executives Networking Group, an national organization of top-level marketing professionals, has just released new study of top executives on marketing trends across industries and marketing disciplines. We spoke with Tom H. C. Anderson, founder and CEO of Anderson Analytics, the firm that conducted the study: